Last Updated: [Insert Date]

Welcome to The Furniture Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website homegeneralus.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old and have legal capacity to enter into contracts to use our services. By using our site, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining confidentiality of your credentials and all activities under your account.

1.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s functionality
  • Use automated systems to extract data without permission

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our premium designer furniture including boucle sofas, dining sets, bedroom furniture, and other contemporary collections. However, slight variations in color or texture may occur due to screen settings and material nature.

2.2 Custom and Non-Returnable Items

The following items cannot be returned due to their custom nature:

  • Bed frames (special order items)
  • Made-to-order furniture pieces
  • Items marked “Final Sale”

2.3 Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation. We process orders within 1-2 business days.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and authorized.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

4.2 Delivery Areas

We ship worldwide excluding certain Asian and remote regions. International customers may be responsible for customs duties and taxes.

4.3 Delivery Issues

You must inspect deliveries immediately. Report damaged items within 48 hours with photos to [email protected].

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return window from delivery date for eligible items. Items must be:

  • Unused
  • In original condition
  • With all packaging
  • Accompanied by proof of purchase

5.2 Return Process

Contact us within 15 days at [email protected] with:

  • Order number
  • Item details
  • Return reason

We will provide return instructions. Return shipping is at customer’s expense.

5.3 Refunds

Refunds are issued to the original payment method within 5-7 business days after return approval. Original shipping fees are non-refundable.

6. Intellectual Property

All content on our site, including text, images, logos, and designs, are our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, The Furniture Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

8. Governing Law

These terms are governed by the laws of the State of [Insert State], USA. Any disputes shall be resolved in the courts of Ocean City, Maryland.

9. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Us

For questions about these terms, contact us at:

The Furniture Shop
2564 Hamilton Drive
Ocean City, US 21842
Email: [email protected]